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 Manufacturing Case Study
Business Model
The company's adoption of WLANs as a technology was based on the initiative to help increase user ... [full story]
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 What the Future Holds
Hemendinger reiterated that the reason Lifespan is so
successful is that its approach has always been pragmatic and futuristic:
"Healthcare IT people typically aren't engineering solutions for the healthcare
environment; most are focused on specific projects and ... [full story]
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 Project Management and Process
Lifespan chose to handle all project
management and implementation in-house. The deployment included all facilities
managed through a central office. The technical portion of the deployment was
also centrally managed through its NOC for provisioning. All needs ... [full story]
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 Business Model
As part of a well-thought-out strategic plan developed within
Lifespan in 1996, wireless technology was part of a strategic and tactical
element to support the delivery of high-quality healthcare. This goal is achieved by enabling mobility to
clinical systems ... [full story]
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 What the Future Holds
Cisco IT is currently undertaking a major upgrade of the global
WLAN. As the business has come to realize the benefit of wireless connectivity,
the WLAN is being redesigned from the bottom up, adopting a proactive business ... [full story]
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 Business Benefits of the
Solution
Cisco IT believes that the global WLAN solution
provides positive productivity benefits in excess of US$50M per annum. Internal
Cisco IT studies show average productive time savings of over 30 minutes per
day. However, to ensure ... [full story]
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 Ongoing Project Management and
Process
Cisco maintains a full-time global solutions program manager
for enterprise wireless strategy and architecture. This individual is
responsible for leading the IT WLAN architecture team (which also provides Tier
3 support where necessary). The team meets ... [full story]
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 Deployment and Implementation
To facilitate the deployment, Cisco IT assembled a global
program management team under the direction of a global program manager.
Representatives were selected from each of the four regions worldwide: Americas,
APAC (Asia Pacific), EMEA (Europe, Middle East, ... [full story]
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 Security
In 2000, during the initial deployment, the Cisco security
architecture was based upon a combination of Cisco LEAP, for authentication, and
Cisco Key Integrity Protocol (CKIP), for data integrity (encryption). However,
as the industry, solutions, and threats evolved, Cisco further ... [full story]
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 Technology Considerations
The selection of a suitable WLAN technology was an easy one. As
the world's leader in the manufacture of enterprise-class WLAN equipment, Cisco
did not have difficulty in choosing the products to deploy. Cisco did, however,
need to define, ... [full story]
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 Enhanced Services
Several enhanced services are available today, including
support for wireless voice services
and global guest networking. The
enhanced services are facilitated by the use of several SSIDs and wireless
VLANs, with differing security settings based upon the target devices. ... [full story]
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 Business Model
The business model for deploying enterprise-class WLANs in the
Cisco internal environment was based upon two underlying fundamentals:
The desire to embrace and showcase new technology where Cisco
Systems led the industry
The realization of the real and measurable benefits that ... [full story]
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 Management Tools
You have many options for adopting a toolset for WLAN
management. A robust WLAN management strategy is just as important as the actual
tools used. So far in the chapter, you have learned about the various areas and
topics ... [full story]
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 WLAN Reporting and Alerting
To successfully manage any network, timely and accurate
information is required. Not only is current and up-to-date information
necessary (that is, "snapshots" of the WLAN in its current state), but also
historical reporting capabilities are required to ... [full story]
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 Security Settings Management
Enterprise-class wireless networks should always have a robust
security framework. This is discussed in detail in Chapter 7. The typical security posture will detail
not only the Extensible Authentication Protocol (EAP) mechanism used for
authentication and the encryption ... [full story]
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 Challenges Unique to WLAN
Management
WLANs present several unique management challenges. Many relate
to the physical aspects of the wireless environment, whereas some are the result
of the dynamic nature of the wireless network and its
mobile users and devices. Knowledge ... [full story]
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 WLAN Management
This section describes the particulars of wireless network
management. You learn about the unique, particular areas that you must address
in your enterprise WLAN management strategy. As mentioned previously, wireless
networks are in some ways just another transport medium ... [full story]
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 Comparing Centralized and Distributed
Management
Historically, WLANs have been approached in a manner similar to
wired networks. Because the access points were deemed access layer devices, or
edge devices, they were considered no differently
from a typical Layer 2 switch. Both ... [full story]
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 FCAPS
FCAPS (fault, configuration, accounting, performance and
security), the ISO model for network management, is a functional approach that
segments management areas into discrete categories, which allows the network
manager or management framework to address each in turn and ensure that ... [full story]
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 Management Strategies
How should the enterprise manage its WLAN? What tools should be
used? What strategy should be adopted? These are the challenging questions that
you should answer before the wireless network is being deployed.
No single product offers a complete solution. ... [full story]
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 Solutions Lifecycle
Managing the WLAN can be considered part of two phases of the
PPDIOO solutions lifecycle: operating and optimizing. Unlike previous phases,
operating and optimizing your WLAN can have a long duration because they are
ongoing even while you begin ... [full story]
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 Building a Secure WLAN
This section provides guidelines for building a secure WLAN.
These recommended practices are offered as tried and tested methodologies for
addressing this challenging topic. Every enterprise comes with its own unique
environment, infrastructure, and security challenges, but ... [full story]
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 Wireless Security Mitigation
Techniques
WLANs employ specific methods for encryption, hashing, and
authentication. Figure 7-1 illustrates
the general elements that make up the embedded WLAN security.
Figure 7-1. Embedded WLAN Security
Encryption
Encryption is the action taken to mask the elements in a ... [full story]
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 WLAN Security Threats
The nature of wireless communications makes defending against
attacks very difficult but extremely necessary. Threats come in many forms. The
vulnerability and exposure of your network comes from inside and outside your
network. Arguably, the internal troubles typically ... [full story]
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 Wireless Security in Your
Enterprise
The fundamental premise of security in networked environments
is that no network is truly secure. Even a network that is not connected to the
Internet can be compromised if physical access can somehow be obtained. This ... [full story]
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 Deployment Checklist
This section includes proposed checklists of minimum activities
and considerations recommended during the design, deployment, and implementation
of a wireless LAN solution.
The aim of this checklist is to prompt you to consider all
aspects of the deployment, and not ... [full story]
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 WLAN Controller Installation
In centralized WLAN solutions, the WLAN controller should now
be physically installed. This is important because it is this device that
actually configures, manages, and "controls" the access
points themselves. Without the controller present and
operating, the access ... [full story]
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 WLAN Controller Configuration
In centralized WLAN solutions, the WLAN controllers themselves
need to be configured. This is often undertaken around this stage, typically
before the physical installation of the access points. The WLAN Controllers are
configured with appropriate settings for each ... [full story]
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 Deploying the WLAN
Deploying your WLAN will likely be a complex process-driven
effort. It will require careful project management and scheduling to ensure
smooth transitions between each set of tasks. In this, it is not unlike any
other technology implementation once ... [full story]
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 Support
By their very nature, wireless networks are complex and
susceptible to interference and potential service-impacting factors that wired
networks avoid. A carefully designed WLAN, and the use of the latest intelligent
WLAN equipment, will help avoid these problems. However, you ... [full story]
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 Management
Ensuring that you have a robust management system in place is
as important as its design and implementation. After you have installed the
infrastructure, distributed the clients, and enabled the solution, you will have
ongoing management to consider. This is ... [full story]
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 Deployment Dependencies
Before the first access point is turned on, the first cable
laid, or the first client device enabled, you need to be aware of some
fundamental deployment dependencies. Your team may have finalized the
architecture and technical design, but ... [full story]
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